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ENJOY FREE SHIPPING ON ORDERS €75+ TO FRANCE, GERMANY, BELGIUM AND NL
All of our ingredients are thoughtfully sourced to create safe, sustainable products that are vegan, cruelty-free, phthalate-free, and never tested on animals.
All of our candles are made with 100% domestically-grown soy wax and cotton core wicks. Our Classic + Sunset products are made using a blend of fine fragrance oils that consist of natural and man-made materials. Terra is made using all-natural, plant-derived fragrance oils.
Our products are designed to elevate - not overpower - your everyday. Because of this, their scent throw will be more intimate than other products on the market. To ensure your space is well-scented, we suggest using each product in the appropriately-sized space.
Small Spaces: 3.5 oz Mini Candles, Room Sprays, and Room & Linen Sprays (best used on linens!).
Medium Spaces: 7.2 oz Standard Candles, 10 oz Sunset Candles, 8 oz Terra Candles, Classic and Sunset Reed Diffusers.
Large Spaces: 12.5 oz Large Candles, 17.5 oz Terra Candles, Classic Incense and Sunset Incense Cones. We might also suggest burning two or more 7.2 oz or 10 oz candles at a time in larger spaces.
For Fine Fragrance, start with 1-2 spritzes directly on to the warmest parts of your body, such as your neck, chest, and wrists. Then continue to layer from there, as you see fit.
Great question! We use a premium blend of man-made and natural fragrances for both our Classic and Sunset lines, as they 1) allow us to create more complex scent profiles; 2) are oftentimes, more sustainable to produce; and, 3) allow us to offer our products at accessible price points.
If you’d prefer an all-natural product, Terra is made 100% of plant-derived ingredients, and may be the perfect line for you.
Since our 2008 Etsy shop days, we've prided ourselves on making high-quality products that are easy on the environment and your wallet. Taking scents inspired by personal memories, our team of 60+ develops these into home goods that elevate your everyday. The result is luxury fragrance you can feel good about.
Products need love too! To care for our candles, trim the candle’s wick to 1/4” before or after every burn session and allow the candle to burn for 3-4 hour intervals, or until a full melt pool has formed.
To prolong the lifespan of our reed diffusers, keep them out of direct contact with sunlight, heat and humidity, and flip the reeds weekly, or when the fragrance becomes faint.
Our other products care for themselves, but that doesn’t mean you can’t say “I love you” every once in a while.
Yes! They can also be repurposed into vases, storage containers, and more. To recycle or repurpose your jar, we recommend thoroughly cleansing it with your favorite dish soap or a 1:1 solution of water to vinegar.
Our development and production calendars are unfortunately booked at this time and we are unable to take on additional custom projects. We do not manufacture white label products.
At this time, we're unable to offer gift cards for P.F. E.U.
We always want our customers to be satisfied with their P.F. product, however we understand not everything is a perfect fit. If you would like to return your product, please email firstname.lastname@example.org and we'd be happy to get the process started for you.
Any order can be changed or canceled, so long as it hasn’t left our warehouse. If you haven’t received your shipment confirmation email and would like to change or cancel your order, please reach out to our team ASAP at email@example.com.
If you're interested in becoming a E.U. stockist or are looking for a unique gift for a special or corporate event, please reach out to our E.U. distribution team via email firstname.lastname@example.org for more information.
To find your new favorite scent(s), please visit our Stockists Map for a list of P.F. stockists in your area. If there’s a local shop you’d love to see us in, let us know by emailing email@example.com..
Shipping rates are applied at checkout; add the products you're interested in to your cart and shipping destination to view your shipping costs.
Enjoy FREE SHIPPING on orders €75+ to France, Germany, Belgium, & NL.
Yes, we ship all over the world. Shipping rates are applied at checkout; add the products you're interested in to your cart and shipping destination to view your shipping costs.
Please note, any customs fees and duties applied to a shipment are not included in the cost of shipping and are the customer's responsibility to pay.
We run discounts and promotions all year, so stay tuned for exclusive deals.
P.F. Candle Co. EU ships from our fulfillment facility in Amsterdam. We're currently noticing that orders shipping to U.K. destinations occasionally experience delays due to recent Brexit-related changes at customs. Please email firstname.lastname@example.org if you experience delays in your delivery.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
It depends on where you are. Orders processed at our facility in Amsterdam will take 5-7 business days to arrive within the EU. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Feel free to contact our E.U. Customer Care team via email at email@example.com and we'll do our best to lend a hand, or check out our Contact Us page for more info.