Cold autumn days, crunching leaves beneath your feet, endless cider refills. Crisp apples, mulled cider, and cedarwood.
All orders are processed and shipped from our Los Angeles warehouse within 1-3 business days. During and in the week following a major online sale, our processing window typically extends to 1-7 business days.
Once picked up and scanned in by our carrier, domestic orders shipped within the contiguous U.S. may take 2-5 business days to arrive, depending on location. AK, HI, and outlying territories may take longer. International orders are shipped via USPS First Class International or USPS Priority Mail International, and typically take 1-3 weeks to arrive.
Please note: international packages may be subject to customs fees, which are not included in our shipping rate and are the customer's responsibility to cover.
Looking for a shipping rate? Fees are automatically calculated at checkout or send us an email and we can look into that for you.
Need it in a flash? Please email our Customer Care team at firstname.lastname@example.org for options.
Need a hand? Send our Customer Care team an email at email@example.com and we’ll help get the process started. Exchanges and returns must be made within 30 days of delivery and require proof of purchase (e.g. your P.F. order number, order confirmation email, store receipt). Refunds cover the cost of the item returned and do not include shipping fees. As a growing small business, we aren’t currently able to cover return shipping costs, but are always happy to ship exchanges at no extra charge. Unfortunately, we cannot accept returns on sale items, gift cards, and third party products.