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ENJOY FREE SHIPPING ON ORDERS €75+ TO FRANCE, GERMANY, BELGIUM AND NL
5pm. Rustling grasses, baked earth, sun rays split between trees. Mellow, dry, tranquil. Bergamot, hay, and golden poppy. NEW PACKAGINGIf you’re already familiar with our Incense Cones, you may notice we swapped out our previous tin jars for recyclable matchbox packaging instead, keeping sustainability in mind. However, you can rest assured that our Incense Cones are still made with the same fragrance formula you know and love!
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All orders are processed and shipped from our Amsterdam-based facility within 1-3 business days. Once picked up and scanned in by our carrier, orders shipped within the EU may take 5-7 business days to arrive, depending on location. International orders typically take 1-3 weeks to arrive.
U.K. customers: we're currently noticing that orders shipping to U.K. destinations occasionally experience delays due to recent Brexit-related changes at customs. Please email firstname.lastname@example.org if you experience delays in your delivery.
Shipping restrictions: due to strict EU shipping policies beyond our control, our Unisex Perfume Line cannot ship overseas.
Please note: international packages may be subject to customs fees, which are not included in our shipping rate and are the customer's responsibility to cover.
Looking for a shipping rate? Fees are automatically calculated at checkout or send us an email and we can look into that for you.
Need it in a flash? Please email our EU Customer Care team at email@example.com for options.
Need a hand? Send our EU Customer Care team an email at firstname.lastname@example.org and we’ll help get the process started. Exchanges and returns must be made within 30 days of delivery and require proof of purchase. Unfortunately, we cannot accept returns on sale items, gift cards, and third party products.